Shipping policy

We ship orders with in 3 days. Normally orders ship with in 24 hours, excluding weekends and holidays. There can be delays. Shipping windows vary based on carrier pickup and availability. 

Pre-orders will be cut, packed and shipped upon arrival of the product to our facility. 

Large orders can be broken in to multiple packages based on carrier restrictions.

We ship via the following carriers:

United States Postal Service (USPS)
Insurance is encouraged on items shipped via USPS but not required.
A medium flat rate box holds about 5 yards of thin knit fabric, no sherpa, windpro or 500 gsm fabrics.
A large box holds about 8 yards of fabric, again no sherpa, windpro or heavy fleeces.

USPS delivery times are an estimation not a guarantee. Once a package is marked as delivered that is considered delivered and must be handled with your local Post Office. A claim cannot be filed for 15 days for missing or lost packages.

Damaged packages must be presented at your local post office for claims.


United Parcel Service (UPS)
Orders shipped via UPS are insured up to $100.
If you request shipment of any item by UPS you MUST provide a physical address, not a P.O. Box. 

 USPS delivery times are an estimate- there is no guarantee.

Fedex:
Orders shipped via Fedex are insured up to $100.
If you request shipment of any item by Fedex you MUST provide a physical address, not a P.O. Box.
All other orders ship by weight according to their destination.

 

International info:

Duty is collected at the time of delivery by your carrier or their agent.

Broker fees and duty/taxes are not included with the shipping cost.

A good guide is USPS is hit or miss- they may or may not collect duty/ taxes.
FEDEX will collect duty but broker fees are covered with Fedex express. UPS will collect both broker fees and duty. Again- these are a guideline-